FAQ (Frequently Asked Questions)

1. What makes Nour candles different?
Nour candles are crafted with premium wax and the finest fragrance oils, designed to deliver a   luxurious scent experience with a refined, elegant finish. Each candle is made with attention to detail to reflect sophistication and quality.

2. Are your candles handmade?
Yes. All Nour candles are carefully handcrafted in Saudi Arabia by skilled Saudi artisans, ensuring quality, consistency, and a personal touch in every piece.

3. Do you offer custom candles for brands or events?
Absolutely. We specialize in creating candle solutions for corporate gifting, hospitality, and branded collections, fully tailored to reflect your identity.

4. What fragrance options are available?
We offer our signature collection: Majestic, Velvet, and Seren.   Each uniquely crafted to suit different moods and atmospheres.

5. How long does production take for custom orders?
Production time depends on order size and customization details, but typically custom orders are completed within 7–14 working days after approval.

6. Do you ship within Saudi Arabia?
Yes, we deliver across all regions in Saudi Arabia with safe and secure packaging to ensure your order arrives in perfect condition.

7. Can I request a sample before placing a bulk order?
Yes, samples can be arranged upon request for corporate or bulk orders to help you experience our quality before confirming.

8. What is the minimum order for custom candles?
Minimum order quantity :24 pcs